Hardware⏱️ 3 min read

How to Fix: Problem with monitor sound

Acer monitor audio issue: Loud music cuts out when plugged into aux port, but works with phone or other devices.


The issue you're experiencing with your Acer monitor's sound quality is likely due to a common problem known as 'audio signal loss' or 'digital audio dropouts.' This occurs when the audio signal from the connected device (in this case, your phone) is not being properly transmitted to the monitor. There are several reasons why this might be happening:

⚠️ Common Causes

  • The audio signal is being interrupted by other devices or interference.
  • The audio cable is damaged or of poor quality.
  • The monitor's audio output settings are not configured correctly.

🛠️ Step-by-Step Verified Fixes

Method 1: Adjusting the Monitor's Audio Output Settings

  1. Step 1: Open the monitor's on-screen display menu by pressing the menu button (usually located at the bottom right corner of the screen).
  2. Step 2: Navigate to the 'Audio' or 'Sound' section and ensure that the audio output is set to the correct device (in this case, your phone). You may need to select the correct input from a dropdown menu.

Method 2: Using an Audio Adapter or Converter

  1. Step 1: Connect the short audio cable to both your phone and the monitor's audio input (usually located at the back of the monitor).
  2. Step 2: Use an audio adapter or converter to amplify the weak signal. This can be a simple solution if you don't want to deal with the short audio cable.

💡 Conclusion

By following these steps, you should be able to resolve the issue with your Acer monitor's sound quality. Remember to always check the audio output settings on your monitor and consider using an audio adapter or converter if the signal is weak.

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