How to Fix: New Surface Laptop (Snapdragon X Plus) - Search broken, modern context menu
New Surface Laptop issues: search bar not working, modern context menu gone, and Photos app crashing on edit - try resetting Windows Search and checking for updates.
The New Surface Laptop (Snapdragon X Plus) is a powerful device, but like any other machine, it's not immune to errors and glitches. The issues you're experiencing with the Start menu search, modern context menu, and Photos app crashing on edit are frustrating and may seem like they require a full cloud reset. However, before taking such drastic measures, let's explore some common causes and potential fixes for these issues.
⚠️ Common Causes
- Corrupted system files or registry entries.
- Outdated drivers or firmware.
- Conflicting app installations or malware infections.
It's essential to identify the root cause of these issues before attempting any fixes. Corrupted system files or registry entries can be caused by software conflicts, hardware malfunctions, or even a virus infection. Outdated drivers or firmware may lead to compatibility issues or performance problems.
🛠️ Step-by-Step Verified Fixes
Method 1: Update Windows and Drivers
- Step 1: Open the Settings app on your Surface Laptop and navigate to 'Update & Security'.
- Step 2: Click on 'Check for updates' and install any available Windows updates.
- Step 3: Open the Device Manager and expand the 'Display Adapters', 'Network adapters', and 'Audio' sections to check for outdated drivers. If you find any, update them to the latest versions.
Method 2: Run a System File Checker
- Step 1: Open the Command Prompt as an administrator. To do this, press the Windows key + X and select 'Command Prompt (Admin)'.
- Step 2: Type the command 'sfc /scannow' and press Enter to run the System File Checker tool.
- Step 3: Wait for the scan to complete. If any corrupted files are found, Windows will replace them with healthy copies from the System Restore point.
Method 3: Reset Windows Search
- Step 1: Open the Task Manager by pressing the Ctrl + Shift + Esc keys simultaneously.
- Step 2: In the Task Manager, navigate to the 'Processes' tab and find the 'Windows Search' process. Right-click on it and select 'Restart'.
- Step 3: If the issue persists, try resetting Windows Search by going to the Start menu, typing 'search', and pressing the Enter key while holding down the Shift key.
💡 Conclusion
By following these steps, you should be able to resolve the issues with your Start menu search, modern context menu, and Photos app crashing on edit. If none of these fixes work, it may be time to consider a full cloud reset or seek further assistance from Microsoft support.
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